Delivery

- Shipping costs 

Flat weight based shipping charges are applied to all orders. 

0-1kg = $10.00

1-3kg = $12.50

3-5kg = $15.00

5-10kgs =  $20.00

10-20kgs = $30.00

20-30kgx = $40.00

40-70kgs = $50.00

70-100kgs = $60.00

100-130kgs = $70.00

130-160kgs = $80.00

160-200kgs = $90.00

200+kgs = $100.00

 

These are based on the weight listed on the product page. Your final product weight may vary from what is listed online.

If you feel that your shipping costs are too high before you order, please give us a call or email, and we can more accurately work out shipping costs.

 

- Delivery timeframe 

Packages 5Kg and under are shipped with Australia Post. While larger orders are sent via a courier, which can cause longer delivery times. 

Standard delivery timeframes are between 1-5 business days depending on size of order, and the speed of Australia Post or Courier service 

 In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.  

 

- Shipping Destinations 

Hydromatt ships goods Australia wide, however at this time we do NOT accept international orders through our website, please contact us on +61 3 9796 5244 to enquire about a special order.